Health care delivery experiment

From the USA Today article:

When Loy Assell or members of her family want to see their doctor, they can get in within hours. If they need to cancel an appointment at the last minute, they can easily reschedule.

The physician, Dr. Cynthia Kizer of Olio Road Family Care, and her colleagues keep about half their daily appointments open for last-minute patients, a system known as advanced open access.

I am so glad that this model of delivery is being trialed! This system also includes email access to the PCP. Click here to access the article.