Wednesday, August 13, 2008

Survey indicates disruptive behaviors impact patient care

Check out the Joint Commission Journal on Quality and Patient Safety article "A Survey of the Impact of Disruptive Behaviors and Communication Defects on Patient Safety." The authors make 12 recommendations on how organizations can address/prevent disruptive behaviors; ONE of which is education and training. A tidbit -- physicians are not alone in exhibiting disruptive behaviors.

Click here to access (sub. req.).

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